We understand the need for fast and reliable service because we are customers ourselves. Please take a moment to review our shipping policy:

Processing Time 
Orders are typically processed and shipped within 1 to 2 business days. Please note that weekends and holidays are excluded. During peak seasons or promotional events, processing times may vary. We appreciate your understanding and patience during these periods.

Shipping Methods
We offer shipping via DHL, UPS, or FedEx, depending on the most reliable carrier in your region. At the bottom of the page, you can find the shipping cost per region.

Tax and Import Costs

Import and customs fees are the responsibility of the customer, and may apply depending on your location. Please be aware that additional charges may be incurred upon delivery. We strive to provide transparency in our pricing, but these fees are not Always covered at checkout.

Delivery Time
Delivery times vary depending on the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or carrier issues may impact delivery times. At the botom you find the shipping cost and time.

Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.

Order Cancelation
We aim to ship orders out as quickly as possible. Once your order enters processing, it's on its way to you in no time. You have a window of 2 hours from the time you place your order to request a cancelation. Just reach out to our friendly customer support team via live chat or email info@seelume.com with your order number handy, and we'll take care of the rest.