Need to know
What makes Lume different?
Lume is different because we set a new standard for protecting one of the most important things in life: your eyes. Our innovative lens technology ensures superior protection without compromising on clarity, so you can experience the world safely and clearly. We combine this with stylish, high-end frames that let you express your individuality and see the world your way. With Lume, you don’t have to choose between safety and style—you get the best of both.
What inspired the creation of Lume?
Lume was born from a desire to create a product that reflects our belief: everyone should have the ability to admire the world in their own way, as clearly and safely as possible. This idea led us to develop something beyond just eyewear; it's about empowering you to see life and the world on your own terms.
How is Lume's lens technology different from others?
At Lume, we have our own dedicated Rx department where our specialists are constantly testing new formulations and innovations. This allows us to develop lenses that offer superior clarity, protection, and comfort. Our commitment to continuous improvement and in-house expertise ensures that we bring the best lenses to the market, setting us apart from the rest.
Are your products handmade or mass-produced?
Our lenses are all handmade to ensure the highest quality and to maintain our high-end status. This careful craftsmanship allows us to control every detail, providing you with eyewear that meets the highest standards of clarity and protection
Can I customize my lenses with my prescription?
Not yet. Currently, we are focused on solving non-standard vision problems with our innovative lenses. However, we are working hard to make custom prescription lenses available in the near future. Stay tuned!
Shipping & Returns
How long does delivery take, and how can I track my order?
For detailed information on delivery times and order tracking, please refer to our shipping policy.
How do I initiate a return or exchange?
For detailed information on delivery times and order tracking, please refer to our refund policy.
Which carriers do you use for shipping?
UPS/DHL/FEDEX/…